Every DESIGN WORKS MARBLE & GRANITE JOB that is covered by our exclusive 1 year Limited Warranty is protected against defects in manufacture by DESIGN WORKS MARBLE & GRANITE ,provided that DESIGN WORKS MARBLE & GRANITE install the job.This Warranty applies only to the initial owner of the job.
WHAT DESIGN WORKS MARBLE & GRANITE WILL DO:
The owner provides proof and date of purchase to DESIGN WORKS MARBLE & GRANITE.
THIS LIMLITED WARRANTY DOES NOT COVER THE FOLLOWING:
DESIGN WORKS MARBLE & GRANITE will not warranty any honed material, any marble, travertine, limestone, slate or onyx in the case of scratching, staining, or structural integrity as these surfaces may be more susceptible to damage due to lack of polish or other unique physical characteristics. However, DESIGN WORKS MARBLE & GRANITE will seal each piece of material prior to or at the time of installation in an effort to improve the materialís ability to combat staining.
REPAIR OR REPLACEMENT OF YOUR DESIGN WORKS MARBLE & GRANITE PROJECT:
Thank you for your stone order. We at DESIGN WORKS MARBLE & GRANITE appreciate your business, In order to serve you better and prevent any misunderstanding about your order; we would like to review the following information.
WARRANTY: Please note this warranty does not cover staining, chipping, scratching or etching due to improper maintenance, neglect misuse or for circumstances beyond the range of our limit warranty.
Color variations: Marble and granite is product of nature and as such. Variations are to be expected. Samples may not be representative of the entire order, and slabs on the market currently may be somewhat different in appeal of stone and cannot be avoided.
Fissures, pit areas, veining: Are all natural occurrences in stone and add to its look and appeal. Due to above, customer should agree to view slabs prior to fabrication. If customer chooses not to view product, no claim of dissatisfaction due to variations between the sample seen and the stone delivered will not be warranted.
Granite is extremely durable surface. It is impervious to heat and highly scratch resistant. However, itís not scratch proof and care should be exercised in use and cleaning. Never use abrasive cleaners with pumice or steel wood pads to clean stone, Stone cleaner are available. If stone cleaner are not used, then wash with non-acid, ammonia-free dish soap.
Being a natural material, stone is somewhat porous and staining is possible under unusual circumstances. We apply a sealer after installation. It is recommended that you reseal every six to twelve months.
Variation in the natural stone (quartz) color, pattern, and sizes shade are inherited and unique characteristics are to be expected with this product. This does not affect the product performance in any manner. Quartz Stone is structurally more resistant to surface damage than other stone. However, all stone can be damaged by excessive force or pressure. Quartz is not a seamless product, seams are visible. Where there are seams, the product pattern and shade can change.
Natural Stone can be damaged by sudden and rapid change of temperature, especially near edge, as well as direct or sustained heating of the top. Quartz may not withstand the direct transfer of heat form pots and pans and other cooking units such as electric frying pans and griddles, some crock pots or roaster ovens and heat lamps. Therefore the use of hot pad or trivet is recommended.
Quartz honed and semi-gloss products will appear dull and not shiny. Quartz installation is optimized when walls and cabinets are properly prepared for installations This includes, but is not limited to, structurally sound, straight, level and square walls and cabinets, lack of which may cause poor installation and poor seam fit, or inconsistent countertop overhang and placement.
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2461 North Airport Rd.
Fort Myers, FL 33907
Tel: (239) 936-7676
Fax: (239) 936-6205
9093 Philips Hwy, Ste 201
Jacksonville, FL 32256
Tel: (904) 363-2525
Fax: (904) 363-2559
13135 SW 187 Street
Miami, FL 33177
Tel: (305) 218-7312
Fax: (305) 777-8860
2082 Trade Center Way
Naples, FL 34109
Tel: (239) 643-3023
Fax: (239) 643-3769
4500 Carmichael Ave.
Sarasota, FL 34234-2193
Tel: (941) 355-2703
Fax: (941) 552-1900
|Phone: 1-800-226-9434||Website: www.FloridaDesignWorks.com||Fax: 1-941-552-1900|
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